Contact us

Malaysia

Address:

C-7-5 Jalan Raja Muda Abdul Aziz, Jala Tun Razak , 50300 , Kuala Lumpur , Kuala Lumpur

Email:

contact@aphiuny.com

1. What materials are Aphiuny products made of?

All our wooden products are crafted from premium, sustainably sourced wood. Each piece is carefully hand‑made, treated with eco‑friendly finishes and natural oils, preserving the wood’s beauty and ensuring long‑lasting durability.

2. Are your products water‑resistant or moisture‑proof?

Most of our wooden items come with a natural protective coating against moisture. However, to extend their lifespan, we recommend avoiding prolonged contact with water and always drying them promptly after washing.

3. Do you offer customization?

Yes, we provide personalized options, including custom sizes, designs, and engraving. To place a customized order, simply reach out through our Contact Us page.

4. How long does shipping take?

Domestic orders within Iran are typically delivered within 2–5 business days. International shipments via DDP or DDU methods usually arrive within 7–14 business days.

5. What payment methods do you accept?

For customers in Malaysia: secure online gateway or bank transfer. For international customers: PayPal, Visa, MasterCard, or bank wire transfers.

6. Can I return a product?

Yes. If you receive an item that is faulty or does not match your order, you have 7 days to request a return or exchange. Upon confirmation, Aphiuny will cover all return shipping costs.

7. Are your products suitable for cafés and restaurants?

Absolutely. We have a dedicated range designed for cafés, restaurants, and hospitality businesses—durable, functional, and luxurious, enhancing the customer experience.

8. How can I stay updated with new products and offers?

Subscribe to our newsletter and follow our official Aphiuny Instagram page to be the first to know about new arrivals, seasonal collections, and exclusive promotions.

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